Privacy Policy

1. Introduction

This privacy policy applies to our website and services. By accessing or using this website and/or the associated services, you agree to this privacy policy.

Best in Class Care may occasionally change this privacy policy. We will post any changes on this page. We encourage you to check back and review this privacy policy periodically for any updates or changes. Your continued use of this website and/or our services constitutes your agreement to this privacy policy and any future revisions.

2. Information We Collect

We collect personally identifiable information (PII) to enable us to provide you services. This information may include any or all of the following, depending upon the service requested:

3. PHI Permitted Uses and Disclosures 

We can use or disclose your PHI for purposes of treatment, payment and health care operations. For each of these categories of uses and disclosures, we have provided a description and an example below. However, not every use or disclosure in every category will be listed. 

Other Uses and Disclosures of Protected Health Information 

Special Situations 

Subject to the requirements of applicable law, we will make the following uses and disclosures of your PHI: 

Other Uses of your Health Information 

Certain uses and disclosures of PHI will be made only with your written authorization, including uses and/or disclosures: (a) of psychotherapy notes (where appropriate); (b) for marketing purposes; and (c) that constitute a sale of PHI under the Privacy Rule. Other uses and disclosures of PHI not covered by this notice or the laws that apply to us will be made only with your written authorization. You have the right to revoke that authorization at any time, provided that the revocation is in writing, except to the extent that we already have taken action in reliance on your authorization. 


HIV related information, genetic information, alcohol and/or substance abuse records, mental health records and certain special conditions related to minors may enjoy certain special confidentiality protections under applicable State and Federal law. Any disclosures of these types of records will be subject to these special protections. 

Your Rights 

  1. You have the right to request restrictions on our uses and disclosures of PHI for treatment, payment and health care operations. However, we are not required to agree to your request. We are, however, required to comply with your request if it relates to a disclosure to your health plan regarding health care items or services for which you have paid the bill in full. To request a restriction, you may make your request in writing to: Best in Class Care, 30 North Racine Avenue, Suite 300, Chicago, IL 60607. 
  2. You have the right to reasonably request to receive confidential communications of your PHI by alternative means or at alternative locations. To make such a request, you may submit your request in writing to: Best in Class Care, 30 North Racine Avenue, Suite 300, Chicago, IL 60607. 
  3. You have the right to inspect or obtain a copy of the PHI contained in our records, if applicable. 

To inspect or obtain a copy of your PHI, you may submit your request in writing to: Best in Class Care, 30 North Racine Avenue, Suite 300, Chicago, IL 60607. If you request a copy, we may charge you a fee for the costs of copying and mailing your records, as well as other costs associated with your request. 

We may also deny a request for access to PHI under certain circumstances if there is a potential for harm to yourself or others. If we deny a request for access for this purpose, you have the right to have our denial reviewed in accordance with the requirements of applicable law. 

  1. You have the right to request an amendment to your PHI, but we may deny your request for amendment if we determine that the PHI or record that is the subject of the request: 
    1. was not created by us, unless you provide a reasonable basis to believe that the originator of PHI is no longer available to act on the requested amendment; 
    2. is not part of your medical or billing records or other records used to make decisions about you; 
    3. is not available for inspection as set forth above; or 
    4. is accurate and complete. 

In any event, any agreed upon amendment will be included as an addition to, and not a replacement of, already existing records. To request an amendment to your health information, you must submit your request in writing to Best in Class Care, 30 North Racine Avenue, Suite 300, Chicago, IL 60607, along with a description of the reason for your request. 

  1. You have the right to receive an accounting of disclosures of PHI made by us to individuals or entities other than to you for the six years prior to your request, except for disclosures: 
    1. to carry out treatment, payment and health care operations as provided above; 
    2. incidental to a use or disclosure otherwise permitted or required by applicable law; 
    3. pursuant to your written authorization; 
    4. for national security or intelligence purposes as provided by law; 
    5. to correctional institutions or law enforcement officials as provided by law; 
    6. as part of a limited data set as provided by law 

To request an accounting of disclosures of your PHI, you must submit your request in writing to: Best in Class Care, 30 North Racine Avenue, Suite 300, Chicago IL 60607. Your request must state a specific time period for the accounting (e.g., the past three months). The first accounting you request within a twelve (12)-month period will be free. For additional accountings, we may charge you for the costs of providing the list. We will notify you of the costs involved, and you may choose to withdraw or modify your request at that time before any costs are incurred. 

  1. You have the right to receive a notification if there is a breach of your unsecured PHI, which requires notification under the Privacy Rule. 

We may also collect information: 

In addition, we may use third party service providers that collect, monitor and analyze information and browsing activity over time in order to enhance the site’s functionality. We do not control these third parties, and their use of the information is governed by their own privacy policies.

4. How We Use Your Information

5. Measures We Take to Protect Your Information

The security of your information is very important to us; therefore, we implement and maintain the following commercially reasonable security procedures and practices appropriate to the nature of the information, including personal information we store, to protect it from unauthorized access, destruction, use, modification or disclosure: 

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, and we are unable to guarantee the absolute security of the information, including personal information we have collected from you. 

6. Cookies and Web Beacons

We may store “cookies” to your computer. Cookies are files that identify you as a customer and store your personal preferences and technical information. They are primarily intended to enhance your online experience. There are two types of cookies: 1) permanent cookies, which remain on your computer for a period of time or until you manually remove them, and 2) temporary cookies, that last only until you close your browser. We may also use “Web beacons” that monitor your use of our website. Web beacons enable verification of a user’s viewing or receipt of a Web page or message. When we communicate with you via HTML capable email, Web beacons verify with us whether you received and opened our email message. On their own, cookies or Web beacons do not contain or reveal any personally identifiable information; however, if you choose to provide personally identifiable information on the website, it may be linked to the data stored using cookies or Web beacons. 

By accepting this Privacy Policy, you agree to our use of cookies and Web beacons. Please note, you may adjust your browser to reject cookies from us or from any other website. To do so, consult the “Help” section of your browser. Also, if you set your Web browser to display HTML email messages as text only, you may be able to prevent the use of some Web beacons; however, if you disable cookies or similar devices, you may not be able to use the full functionality of this website. 

7. Google Analytics 

This website uses Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. (“Google”). It uses “cookies”, or text files, which are placed on your computer, to help the website analyze how users use the site. Cookies generate information about your use of the website. This information, including your IP address, is transmitted to and stored by Google on servers in the United States. Google uses this information on our behalf to analyze your use of the website, compiling reports on website activity for website operators and providing us with other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the relevant settings on your browser; however, if you do this, you may not be able to use the full functionality of this website. Please note, if you wish to prevent Google’s collection and use of data (cookies and IP address), you may download and install the browser plug-in available at:

8. Third Party Links 

The site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party’s website or services. 

9. Your California Privacy Rights 

California Civil Code Section 1798.83 permits users of the site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to or write to us at Best in Class Care, Inc., 30 N Racine Ave., Suite 300, Chicago, IL 60607. 

10. Protecting Privacy of Children 

Our site is not designed or intended to attract children under the age of 13. We do not specifically market to children under 13. A parent or guardian may use the site on behalf of a minor. The parent or guardian is solely responsible for supervising the minor’s use of the site. The pare or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through the site or our services for the minor. 

11. Contact Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

Best in Class Care, Inc. 
30 North Racine Avenue 
Suite 300 
Chicago, IL 60607 

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